bno88 Privacy Policy — Your information is completely safe with us
We ensure the highest level of transparency and security in the collection, storage, and use of personal information for every registered user on the bno88 platform.
Introduction and Purpose
bno88 ("we", "us", or "platform") provides a reliable and secure online gaming service for players in Bangladesh. By accessing our website bno88.cam or using our services, you are considered to have accepted the terms of this privacy policy.
The purpose of this privacy policy is to clearly inform you about what personal information we collect, why we collect it, how we use it, and how we keep it secure. We believe that the privacy of every user's information is a fundamental right, and we give that right the highest importance.
This policy applies to all services on the bno88 platform — including cricket betting, live casino, slot games, card games, and any related services.
Section 1 — What Information We Collect
1.1 Registration Information
When you create an account on bno88, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- Mobile phone number
- Email address
- Preferred payment method (bKash, Nagad, Rocket, Upay, or bank)
- Password (stored in encrypted form)
1.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identifier information
- Browser type and version
- Date, time, and duration of access
- Pages viewed and click patterns
- Cookies and session data (details in Section 7)
1.3 Financial Transaction Information
We maintain transaction records during deposits and withdrawals. This includes:
- Transaction amount and date
- Payment method used
- Transaction identifier number (transaction ID)
- Account balance and history
Note: Full card numbers or banking PINs are never stored on our servers.
Section 2 — How We Use Your Information
bno88 uses collected information only for the following legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | For registration, login, and account verification |
| Service Delivery | To keep betting, gaming, and payment services running |
| Security Verification | To prevent fraud, money laundering, and unauthorized access |
| Age Verification | To confirm that the user is at least 21 years of age |
| Customer Support | To provide assistance via live chat and email |
| Service Improvement | To improve platform quality and user experience |
| Promotional Communications | To inform about bonuses and offers (based on consent only) |
| Legal Obligations | To comply with applicable laws and resolve disputes |
Section 3 — Sharing Information with Third Parties
bno88 never sells, rents, or transfers your personal information to any third party for commercial purposes. However, certain information may be shared in the following limited circumstances:
3.1 Payment Processors
The minimum necessary information is shared with payment gateways such as bKash, Nagad, Rocket, and Upay to complete financial transactions. These third parties are governed by their own privacy policies.
3.2 Technology Partners
Game software providers (such as Pragmatic Play, Spribe, JILI, PG Soft) receive the minimum information required for processing gameplay data. They do not receive your personally identifiable information.
3.3 Legal Obligations
Information may be provided where necessary to comply with valid orders or directives from Bangladeshi courts or competent authorities.
3.4 Fraud Prevention
Information may be shared with relevant authorities for the investigation of money laundering, fraud, or other illegal activities.
Section 4 — Data Security Measures
bno88 applies the highest industry-standard technical and organizational measures to protect your information:
- SSL Encryption: All data transfers are protected by 256-bit SSL encryption.
- Password Hashing: Your password is never stored directly; strong cryptographic hashing is used.
- Access Control: Only authorized personnel can access user information on a need-to-know basis.
- Firewall and Security Monitoring: Our servers are under continuous security monitoring.
- Regular Security Audits: Our systems undergo regular independent security testing.
- Data Backup: Your account and transaction information is regularly backed up on secure servers.
That said, no transmission of information over the internet or electronic storage can ever be claimed to be one hundred percent secure. However, we always maintain our efforts to protect your information to the fullest extent.
Section 5 — Data Retention Period
bno88 retains your personal information for as long as it is necessary or legally required:
- Active Account: All information is retained while the account remains active.
- After Account Closure: Financial transaction records are retained for a specified period in accordance with legal requirements.
- Security Logs: Retained for a defined period for cybersecurity investigation purposes.
- After Marketing Consent Withdrawal: Promotional communication data is deleted immediately.
If you request deletion of your account, we will arrange to delete your personal information as quickly as possible in accordance with regulations.
Section 6 — Your Rights
Every registered user of bno88 enjoys the following rights:
6.1 Right to Access Information
You may request to know what information we hold about you. We will provide that information within a reasonable time.
6.2 Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. You can update much of your information yourself from your account settings.
6.3 Right to Delete Information
In certain circumstances you may request deletion of your personal information, however some information may be required to be retained due to legal obligations.
6.4 Right to Stop Promotional Communications
You may stop receiving our marketing emails or messages at any time. To do so, contact us at [email protected] or get help via live chat.
6.5 Right to Lodge a Complaint
If you have any complaint regarding the protection of your information, contact us directly. We will respond as quickly as possible.
Section 7 — Cookies and Tracking Technology
The bno88 website uses cookies for proper operation. Cookies are small text files stored in your browser.
7.1 Essential Cookies
These cookies are essential for the basic functioning of the website — maintaining login sessions, security verification, and saving user preferences. They cannot be disabled.
7.2 Performance Analytics Cookies
These cookies tell us which pages are used most and where improvements are needed. The information collected is aggregated and anonymous.
7.3 Cookie Controls
You can control or delete cookies from your browser settings, however this may disrupt some website functionality.
Section 8 — Protection of Minors
bno88 strictly prohibits providing services to anyone under the age of 21. Our platform does not knowingly collect or store information from any minor.
Age verification is mandatory at registration. If evidence comes to our attention that a user is under 21 years of age, we will immediately close their account and delete all related information.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Section 9 — Policy Changes and Updates
bno88 reserves the right to amend or update this privacy policy as needed. For any significant change, we will:
- Update the "Last Updated" date at the top of this page
- Notify registered users of the changes by email
- Show a notification about important changes when accessing the platform
Continued use of the platform after a revised policy is published will be considered acceptance of the revised policy. You are therefore advised to review this page regularly.
Section 10 — Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is ready to assist you 24/7.